E-commerce Delivery negative, review, rating illustration
Download this Outline illustration from the Hero illustrations Chapter 1 collection. Available in Figma, Illustrator, SVG, PNG formats. Perfect for e-commerce delivery-themed web, app, and presentation projects. This illustration is part of a pack with 250 total illustrations.
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Description
This illustration showcases a user experiencing frustration while engaging with customer service through a mobile device. The character holds a phone displaying a cancel action, indicating dissatisfaction with a product or service. The accompanying elements include a feedback form and five star rating icons, illustrating the desire for feedback or review submission. The hand-drawn style adds a personal touch, making it relatable to users in e-commerce settings. This visual can effectively be utilized for customer support articles, mobile app interfaces, or any content aimed at enhancing customer experience and engagement.
File types: Figma, Illustrator, SVG, PNG
Category: E-commerce Delivery
Style: Outline
Keywords:
License: Commercial and personal use license
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All illustrations in SVG, PNG & AI formats
About This Illustration
This outline illustration belongs to the E-commerce Delivery category and is part of the Hero illustrations Chapter 1 pack — 250 illustrations in a consistent outline style designed to work together.
This illustration showcases a user experiencing frustration while engaging with customer service through a mobile device. The character holds a phone displaying a cancel action, indicating dissatisfaction with a product or service. The accompanying elements include a feedback form and five star rating icons, illustrating the desire for feedback or review submission. The hand-drawn style adds a personal touch, making it relatable to users in e-commerce settings. This visual can effectively be utilized for customer support articles, mobile app interfaces, or any content aimed at enhancing customer experience and engagement.
Available Formats
- Figma
- Illustrator
- SVG
- PNG
Common Use Cases
- Website hero sections, landing pages and blog posts
- Mobile app onboarding screens and empty states
- Pitch decks, presentations and marketing materials
- Social media posts and email newsletters
- E-commerce Delivery-themed design projects
Frequently Asked Questions
Can I use this illustration in printed marketing materials?
Yes. SVG and PNG both work for print — SVG vectors stay sharp at any print size, PNG handles raster reproduction. Convert to CMYK in Illustrator if your printer requires it for offset reproduction.
Will the illustration work in Affinity Designer or Inkscape?
Yes. SVG is an open standard supported by every modern vector editor — Affinity Designer, Inkscape, Sketch, Figma, Adobe Illustrator and others. No proprietary lock-in or special plugins required.
Can I animate this illustration for web or video?
Yes. SVG paths can be animated with CSS, JavaScript, GSAP, or converted to Lottie for After Effects workflows. The element structure is preserved so individual shapes stay independently animatable.
How small is the file compared to a stock photo?
SVG illustrations are typically 5-50KB — orders of magnitude smaller than equivalent stock photos. Faster page loads, sharper quality at any zoom, and no compression artifacts when scaled up.
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