Help Center

Each illustration pack includes SVG (vector), PNG (high-resolution), and AI (Adobe Illustrator) formats. SVG files are fully scalable and editable.

After purchase, you'll receive a download link via email. You can also access your downloads from your account dashboard at any time.

Yes! Your purchases are linked to your account and you can re-download them anytime from your dashboard.

No. The short MP4/GIF animations on some pack covers are showcase previews only — they exist to help you see how the illustrations look in motion. Your actual download contains the static vector and raster files (SVG, PNG, AI, Figma) listed in the pack’s Download Options. If you need motion, the SVGs are easy to animate in Figma, After Effects, or Lottie.

We accept all major credit cards, PayPal, and other payment methods through our secure payment processor, Paddle.

Yes. Subscriptions (monthly and yearly) come with a 14-day money-back guarantee; one-time purchases — individual packs and Lifetime Access — have a 7-day window. If you're eligible and not satisfied, contact us for a full refund. See our Refund Policy for details.

We offer both. Yearly plans renew at 50% off (Illustrations $97/yr, Ultimate $147/yr) unless you cancel — and you can choose not to auto-renew at checkout. Monthly plans start at $29/month and are credit-metered (300 credits a month on Illustrations, 600 on Ultimate; an illustration costs 2 credits and an icon 1) — cancel anytime. Yearly and Lifetime plans include unlimited downloads. Individual pack purchases give you lifetime access to that pack.

Our commercial license allows you to use illustrations in unlimited personal and commercial projects, including websites, apps, presentations, and marketing materials.

Yes! You can use illustrations in projects you create for clients. The license covers end products delivered to clients.

Yes! The Standard License permits incorporating illustrations into products for sale — themes, designs, websites, and other products. You cannot resell the raw assets. See our license agreement for details.

Collections are curated, themed groups of illustrations drawn from multiple packs. They’re designed to give you a cohesive set of visuals for a specific topic or use case. Browse all collections here.

Packs are created by one artist in a single style. Collections span multiple styles and artists, bringing together the best illustrations around a theme — giving you more variety in one place.

Yes! All collections are included with your All Access membership. You can also purchase individual collections separately.

Click the “Sign Up” button in the top right corner. You can register with your email address or sign in instantly with Google OAuth.

Yes! Google OAuth is fully supported. Click “Sign in with Google” on the login page to authenticate with your Google account — no separate password needed.

Go to the Login page and click “Forgot Password.” Enter your email and we’ll send you a reset link. Check your spam folder if you don’t see it within a few minutes.

Our search is powered by Meilisearch — a lightning-fast, typo-tolerant search engine. Start typing and you’ll see instant results across all illustration packs, icons, and collections.

Yes! You can filter illustrations by style — including Flat, Outline, 3D, Isometric, Hand-drawn, and more. Use the style filters on the browse page to narrow your results.

Use the Categories menu in the main navigation to browse illustrations organized by topic — such as Business, Technology, Healthcare, Education, and many more.

Absolutely! All SVG files are fully editable. You can change colors, remove elements, or modify illustrations using Figma, Sketch, Illustrator, or our free SVG Color Editor.

SVG files can be scaled to any size without losing quality. Simply resize them in your design tool or set the desired dimensions in your code.

Yes! We offer custom illustration services. Visit our Custom Designs page or contact us for a quote.

Any account can generate a free API key (1,500 calls per month) from your dashboard. The free tier serves all free assets clean and your own library if you're subscribed (premium assets you don't own return as watermarked previews). For the entire library + 300,000 calls per month, upgrade to API Pro ($49/mo or $409/yr). API access is a separate plan — a download subscription gives you the free API tier, not Pro. Refer to our API documentation to get started.

The API lets you search, browse, and download illustrations programmatically. Integrate illustrations directly into your apps, design tools, or automated workflows.

API usage is metered per month, not per minute: a free key includes 1,500 calls/month and API Pro includes 300,000 calls/month ($49/mo or $409/yr). Enterprise plans offer custom limits — contact us for details.

MCP (Model Context Protocol) lets AI assistants use the library directly: search 169K+ illustrations and icons, get recommendations, and download SVG/PNG without leaving your workflow. Two ways to connect: install the npm package locally, or add the hosted connector URL https://getillustrations.com/mcp. Full setup guide: GetIllustrations MCP, more Q&A in the FAQ.

Claude web and Claude Desktop (Settings → Connectors → Add custom connector → https://getillustrations.com/mcp), ChatGPT (Settings → Connectors), Claude Code/CLI, Cursor, Windsurf, and any MCP-compatible client. Desktop/CLI clients can also run the npm package: npx -y @getillustrations/mcp-server.

Search is free for everyone — no account needed. Downloads follow your plan: free assets come clean for anyone; premium assets return the clean SVG/PNG when your API key's plan or purchases cover them, otherwise a watermarked demo preview. Create a key (a free account works) at Account → API Keys. MCP calls count against your key's monthly quota (1,500 free, 300,000 on API Pro).

Yes! SVG files work natively in any modern framework — React, Vue, Angular, Svelte, and more. Import them as components or use them as image sources.

Yes! Our Figma plugin lets you search and insert illustrations directly into your Figma designs without leaving the editor.

GetIllustrations works in all modern browsers — Chrome, Firefox, Safari, and Edge. SVG illustrations render perfectly across all of them.